Total Quality Impact (TQI) is the automotive industry’s most complete measure of the quality of a new vehicle.  It encompasses the quality of the vehicle itself, as well as the quality of the experience of owning and driving it.

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How do we calculate TQI?

 

Strategic Vision has captured in its unique Total Quality Impact score the complete, holistic measure of experience that encompasses positive and negative product experience, including reliability, driving excitement, and other aspects of dealership experiences - all energized by the emotional response associated with the experiences.